Recovery Specialist - Collections

Details: Recovery Specialists specialize in the repayment of defaulted student loans. We use a professional sales approach to enroll borrowers into repayment.  This involves managing a portfolio of accounts, locating borrowers through skip-tracing and negotiating repayment terms. Your sales skills and attention to detail and follow-through are crucial success markers. The work is completed over the phone with high attention to detail as well as confidentiality.

View the original article here

Recovery Specialist - Collections

Details: Recovery Specialists specialize in the repayment of defaulted student loans. We use a professional sales approach to enroll borrowers into repayment.  This involves managing a portfolio of accounts, locating borrowers through skip-tracing and negotiating repayment terms. Your sales skills and attention to detail and follow-through are crucial success markers. The work is completed over the phone with high attention to detail as well as confidentiality.

View the original article here

LEGAL COLLECTIONS FULL TIME ONLY

Details: LEGAL COLLECTIONS F/T ONLY Carle Place Law Firm looking for experienced legal and pre-legal collectors. Great Wage, Bonus, Commission, Medical/Dental & 401K. Fax 516-338-1064 or email . NO phone calls. Bi-Lingual a plus. WEB ID ND16924785 Source - Newsday

View the original article here

Group Manager Legal Collections

Details: The Company Encore Capital Group is a leader in consumer debt buying and recovery. The company purchases portfolios of defaulted consumer receivables from major banks, credit unions, and utility providers and partners with individuals as they repay their obligations and work toward financial recovery. Encore’s success and future growth are driven by its sophisticated and widespread use of analytics, its broad investments in data and behavioral science, the significant cost advantages provided by both its worldwide operations and its enterprise-wide, account-level cost database, and the company’s demonstrated commitment to conducting business ethically and in ways that support its consumers’ financial recovery.Headquartered in San Diego, Encore is a publicly traded NASDAQ Global Select company (ticker symbol: ECPG) and a component stock of the Russell 2000, the S&P SmallCap 600, and the Wilshire 4500. More information about the company can be found at http://www.encorecapital.com.The OpportunityWe are seeking a Group Manager to fill a role working with our in-house legal staff and operations team in support of legal collections activities. Successful candidates will be responsible for the day-to-day operations and management of the Specialist teams. The Group Manager – Legal Collections is responsible for managing escalations and inquiries, including supervision of employees, process and procedure development, and execution.Primary responsibilities include: Develop program/placement strategies and execute against such strategies Analyze business drivers at both the partner and program level to manage and improve performance Responds to escalated consumer issues and identifies potential compliance issues Create, set and communicate performance plans to drive results Develops and maintains relationship with key partners both internally and externally Conducts on-going training for new hires on an as needed basisRequired skills, education, and experience: Bachelor’s degree 3+ years experience in a project or process management role, or equivalent education and experience Solid quantitative and analytical skills Proficiency in MS Office to include advanced skills in Word and Excel Program or relationship management skills as well as strong people management skills Superior verbal and written communication skills, and very detail orientedIf you are looking for a rewarding career in a successful and growing organization, please submit your resume and salary history for consideration to and reference job code GMLC-1018-EC in the subject line. Encore Capital Group is an Equal Opportunity Employer.

View the original article here

Manager of Operations Legal Collections

Details: The Company Encore Capital Group is a leader in consumer debt buying and recovery. The company purchases portfolios of defaulted consumer receivables from major banks, credit unions, and utility providers and partners with individuals as they repay their obligations and work toward financial recovery. Encore’s success and future growth are driven by its sophisticated and widespread use of analytics, its broad investments in data and behavioral science, the significant cost advantages provided by both its worldwide operations and its enterprise-wide, account-level cost database, and the company’s demonstrated commitment to conducting business ethically and in ways that support its consumers’ financial recovery.Headquartered in San Diego, Encore is a publicly traded NASDAQ Global Select company (ticker symbol: ECPG) and a component stock of the Russell 2000, the S&P SmallCap 600, and the Wilshire 4500. More information about the company can be found at http://www.encorecapital.com.The OpportunityTo support our goals in this area, we are seeking a Manager of Operations for our San Diego office. The successful candidate will manage litigation production processes with a rapidly growing operations team to enable the national expansion of this innovative project. In addition to management of the Operations team the Manager of Operations will work with our in-house legal staff, call center, analytics , IT and project management teams. The manager will be a key leader in a rapidly growing team contributing to a significant portion of the company's future revenue. Litigation production responsibilities include the account management, data entry, quality review, and document production activities in the suit, judgment, and post judgment phases of the legal process. These responsibilities exclude call center activities which run in parallel to the legal production. In addition to the litigation production responsibilities the Manager of Operations will utilize industry expertise to develop and implement 'best in class' processes and practices to optimize the department's profitability while maintaining the highest quality standards.Primary responsibilities include: Manage to P&L and Program goals Manage a team of process managers, supervisors and their teams of legal specialists Ensure operations capability and capacity to enable sustained national expansion Ensure quality standards and compliance with all applicable laws and elements of Encore's Consumer Bill of Rights Analyze program performance/satisfaction to identify trends and opportunities Implement new strategies or processes and improve and execute new and current strategies or processes Problem solve and develop actionable plans and drive them to resolution Collaborate with legal and business teams to ensure a culture of partnership and innovation Travel up to 10% annually (Domestic and International)Required skills, education, and experience: Previous supervision of a high volume litigation production operation Bachelor's degree with a focus on Operational Management, Procurement, Business Administration or Finance; Master's degree is a plus 7+ years in a leadership role with demonstrated problem solving abilities and the ability to drive teams toward specific goals Strong written and verbal communication skills with a strong attention to detail Proficiency with MS Office Knowledge within a legal work environment is desirable. Understanding of FDCPA, FCRA, and regulatory requirements is a plus If you are looking for a rewarding career in a successful and growing organization, please submit your resume and salary history for consideration to and reference job code MROPS-1046-EC in the subject line. Encore Capital Group is an Equal Opportunity Employer.

View the original article here

A/R collections specialist

Details: Southwest Surgical Hospitalin Hurst, TX is looking for anExperienced A/R collections specialistneeded with 2+ years managed care and claims adjudication experience. Above average organizational, verbal and written communication and customer service skills a must. Prior experience on a computerized billing system is required.Please send resume to Source - Fort Worth Star Telegram

View the original article here

Collections

Details: This qualified candidate wll make outbound calls and receive inbound calls, to and from customers, to collect on their delinquent accounts. Work on delinquent accounts with a sense of urgency, in an effort to collect and reduce past due inventory, and in an effort to prevent accounts from being assigned to an outside collection agency.      The Collector will report to his/her Collections Supervisor.  In the event his/her Supervisor is not available, then he/she will report to the Collections Manager.  The Collector will be working in a Team environment, in an effort to achieve individual and team goals.  MAJOR ACCOUNTABILITIES  Collection - $  Dependability  Attendance  Dependable  Excellent follow through abilities Strong negotiation skills Positive attitude  Motivated by goals, commission, and bonus incentivesCustomer service/sales oriented Working with debtor on account status Negotiation of payments Excellent communication skills

View the original article here

Part-Time Collections Operations Manager

Details: You're a top performing professional and relentless in your pursuits. You look for opportunities and express your ideas. You stay one step ahead of others in your field. You have demonstrated success in your past positions. We value your skills and want you on our team!Portfolio Recovery Associates is a fourteen year old, publicly traded company (NASDAQ-PRAA) that purchases and manages portfolios of defaulted consumer receivables and provides a broad range of accounts receivable management services.Part-Time Collections Operations ManagerPortfolio Recovery Associates (PRA) is a fifteen year old, publicly traded company (NASDAQ-PRAA) that represents a diverse mix of business and government services that continues to expand. We now operate in more than ten states with a focus on charged-off and bankrupt consumer debt purchase, skip location, government revenue administration, and the monitoring and filing of class action claims. We have also been awarded as one of the 100 Best Small Companies in America, according to the prestigious annual rankings list sponsored by premier business magazine, Forbes. We are currently recruiting for Collection Operation Managers to join our Operations department located in Jackson, TN. The successful candidate will direct and coordinate activities of part time team members engaged in collecting charged off accounts of customers by performing the following duties: Monitor call performance of team members against standards; receive input from Quality Control and Training Department; coach/mentor team members using data received from variety of sources.  Maintain performance records/reports of team.  Review reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. Identify team members who require training in advanced topics or remedial training; transfer team members to retraining spine as required with appropriate documentation on performance weakness and strengths.   Ensure that team members verify and update account information, properly code accounts and prepare documents to transfer accounts; coordinate with Accounting as required on the status of payments and insufficient checks. Review requests from team members to settle accounts; approve if within authority level; refer to next supervisory level if appropriate or reject the settlement proposal.  Monitor direct check payment base to ensure customers make company established minimum payments or approve deviations from standard terms of payment.Submit delinquent accounts to Legal Recovery team or in-house counsel for collection. Conduct performance counseling and coaching on a periodic basis with team members; conduct performance reviews; make recommendations for salary changes. Establish and maintain an environment that encourages team work and individual efforts and ethical behavior. Maintain appropriate staffing levels for team and in compliance with company policies on flexible scheduling; maintain/update time and attendance information in automated software; approve paid time off in accordance with company policies.  Administer verbal and written counseling to correct inappropriate behavior and conduct. Qualifications for this position include 2 – 5 years with a similar type of debt collection servicing company immediately prior to joining our company and have supervised collection representatives.  Proficiency in Microsoft Office required. To be successful you should possess effective organizational, communication, time-management, and interpersonal skills, and high attention to detail. Preferred qualifications are a minimum of 3-5 years experience in a high volume collection agency position with at least 3 years supervisory experience.Excited about this challenge? Apply now! We offer a competitive salary to commensurate with experience, as well as an attractive set of benefits to our valued employees.  Join our family friendly region while you build a dynamic career with an exciting, growing company.  Equal Opportunity Employer

View the original article here